Procurement
NYC Health + Hospitals (NYC H+H)
Central Office of Procurement
50 Water Street, 5th Floor, New York, NY 10004
Raffaella Glasser
phone: (646) 815-3747
email: RFP_contacts@nychhc.org
phone: (646) 815-3747
email: RFP_contacts@nychhc.org
Current
Services (other than human services)
Request for Proposals
9/1/2026
Solicitation
PIN#2879 Due:
Attachments 9
- RFP 2879 - Post Acute Care Debt Collection Services
- NYC Health + Hospitals Data Security Rider
- NYC Health + Hospitals Cloud Rider
- NYC Health + Hospitals Artificial Intelligence Rider
- NYC Health + Hospitals Master Agreement
- NYC Health + Hospitals BAA
- MWBE Waiver Request Form
- MWBE Utilization Plan Form
- NYC Health + Hospitals Vendor Security Requirements
Description
This Request for Proposal ("RFP") is issued in order to obtain debt collection services for facilities of NYC Health + Hospitals Post-Acute Care (PAC) for delinquent accounts with balances owned by the Patient. The accounts with balances owed by the patient or responsible parties are accounts with balances remaining unpaid at least 180 days after the first self-pay statement date.
The vendor will be responsible for the successful collection of funds owed for:
- Private Pay accounts
- Patient copays
- Patient deductibles
- Net Available Monthly Income (“NAMI”)
Any of these payments are to be collected from either the Resident, their power of Attorney or Court Appointed Guardian. NYC Health + Hospitals Post-Acute Care is seeking contingency based reimbursement for this RFP.