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Title: MAINTENANCE SERVICES FOR WCCS, CLAIM CONNECT & ECMS SYSTEMS
Procurement
Fire Department (FDNY)
9 Metrotech Center, Brooklyn, NY 11201
Huiyun Winnie Tseng
phone: (718) 999-2845
email: huiyun.tseng@fdny.nyc.gov
Current
Services (other than human services)
Sole Source
5/12/2026
Intent to Award

PIN#05726Y0612 Due:

Description

Pursuant to Section 3-05 of the NYC Procurement Policy Board Rules the New York City Fire Department (FDNY) intends to enter into sole source negotiations with Imagework Technologies Corporation to provide system maintenance, technical support, software licensing, system administration, hosting for FDNY technology systems including Provider Payment Verification System, WTC Direct Payment Claims Processing System (EDI 837), Workers’ Compensation Claim and Payment System (“WCCS”) and associated tracking systems, ClaimConnect Hosted Customer Payment Portal and related systems, Electronic Contract Management System (“eCMS”) and Vendor Connect Hosted Customer Payment Portal (“FDNY Systems”).

Any vendor, besides Imagework Technologies Corporation, that believes they can provide maintenance and technical support services for all systems listed above is invited to express its interest by submitting a response in PASSPort.

This Request for Information (RFI) is being released through PASSPort. Responses to this RFI shall only be submitted via PASSPort. To access the RFI visit the PASSPort at passport.cityofnewyork.us/page.aspx/en/rfp/request_browse_public and click on the “Procurement Navigator" button. To locate the RFI, insert EPIN 05726Y0612 into the Keywords search field.
Vendors who have questions about the details of the RFx please submit them through the Discussion with buyer tab.

If you need PASSPort assistance submitting a response, use the Inquiry Submission Form below:
http://mocssupport.atlassian.net/servicedesk/customer/portal/8   

All questions concerning this RFI shall be submitted through PASSPort using "Discussion Forum" tab. The deadline for submission of questions is five (5) business days prior to the proposal due date. FDNY will subsequently provide written answers to questions received via an addendum released through PASSPort in the "Documents" tab.


Disclaimer: Pursuant to Section 103 (2) of the New York State General Municipal Law, New York City Charter Section 1066 and the City of New York Procurement Policy Board Rules, The City Record is the official paper of the City of New York. It is published each weekday except legal holidays. The print edition of The City Record is the official publication for the following notices: public hearings, meetings, court notices, property dispositions, procurements (solicitations and awards), agency public hearings, agency rules, and special materials which include changes in personnel. This electronic version of The City Record is offered solely for the convenience of readers.