521 Saint Marks Avenue Apt 8B, Brooklyn, NY, 11238
PIN#06926W0034001
DSS/ITS is requesting for On-Call Recording Services for Interactive Voice Response System (IVRS). The process includes voice production services such as: 1. Recording, 2. Editing, and 3. Quality control These services provide recording and digitization of IVR system messages used by HRA custom IVR software applications on the Avaya Media Processing Service platform, on an as-needed basis. Records system messages in one or more of the following languages: U.S. English, Spanish, Mandarin, Cantonese, Korean, Arabic, French, Urdu, Bengali, Albanian, Hindi, Greek, Polish, Vietnamese, Russian, and Haitian Creole. Provides both new recordings and updated recordings of existing messages. The services include a secure FTP server to allow HRA to download completed recordings and use them on the IVR applications. All recording and digitization services are done at a professional recording studio.