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Notice Details

Title: 7-858-0766A - MWBE NG911 Business Process SME - SP3
Procurement
Information Technology and Telecommunications (DOITT)
Public Safety
K Systems Solutions LLC
405 Kearny Avenue Suite 2B, Kearny, NJ, 07032
Services (other than human services)
M/WBE Noncompetitive Small Purchase
3/16/2026
Award
$271,026.00

PIN#85826W0082001

Description

The Agency is in urgent need for NG911 Business Process SME to provide the following services:

  • Provide expert advice to the New York City NG9-1-1 team, including and especially Call Handling System Integration.
  • Provide business process methodology expertise to the NYPD and FDNY for system implementation and testing.
  • Assist in the development of use cases and call flows for all types of NG9-1-1 calls.
  • Support the NG9-1-1 Call Handling requirements and validation of required standards. 
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