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Notice Details

Title: 01725P0004-NotifyNYC App Redesign
Procurement
Emergency Management (NYCEM)
Current
Services (other than human services)
Competitive Sealed Proposals
9/19/2025
Solicitation

PIN#01725P0004 Due:

Attachments
Please visit https://passport.cityofnewyork.us/page.aspx/en/bpm/process_manage_extranet/31873 to view the documents of this solicitation.
Description

NYC Emergency Management (NYCEM) is seeking a qualified vendor to update and modernize the Notify NYC iOS/Android applications.

NYCEM plans and prepares for emergencies, educates the public about preparedness, coordinates emergency response and recovery, and collects and disseminates emergency information. Part of the Agency’s goal is dedicated to promoting emergency preparedness and educating New Yorkers about the actions they can take to protect themselves, their families and their communities during times of emergency.

Notify NYC is the City's free official source of information for emergency alerts and important services. Notify NYC is available in: English, Arabic, Bengali, Traditional Chinese, French, Haitian Creole, Italian, Korean, Polish, Russian, Spanish, Urdu, and Yiddish. Users can sign up to receive alerts via email, text message, and phone call by enrolling through the Notify NYC website- a858-nycnotify.nyc.gov/notifynyc. Alerts are also posted on Facebook in English and X (formerly Twitter) in all Notify languages to 13 separate feeds.
Notify NYC also has iOS and Android applications however, the current version of the app only supports English, a longstanding gap for the Notify NYC program that limits participation and effective messaging. Originally created in September 2017, the app needs significant updates and modernization. The prospective vendor should be able to update/modernize the existing features of the app and add new features.

Responses to this CSP must be submitted via PASSPort. To access the solicitation, vendors should visit the PASSPort Public Portal at the following website: https://a0333-passportpublic.nyc.gov/rfx.html

To locate this project, please enter EPIN 01725P0004 into the "KEYWORD" field and select Office of Emergency Mangement from the "AGENCY" field drop down.

If you haved any issues or questions locating this project please reach out to procurement@oem.nyc.gov

 Any questions regarding this procurement, please contact LeVar Wade via the PASSport "Discussion Forum” and/or procurement@oem.nyc.gov.

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