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Title: Business & Excise Tax Lockbox Services
Procurement
Finance (DOF)
Treasury and Payment Services
Archived
Services (other than human services)
Competitive Sealed Proposals
8/4/2025
Solicitation

PIN#83625P0003 Due:

Pre bid conference location -https://rb.gy/8ktndt Mandatory: no Date/Time - 2025-08-11 11:00:00
Attachments
Please visit https://passport.cityofnewyork.us/page.aspx/en/bpm/process_manage_extranet/29710 to view the documents of this solicitation.
Description

The New York City Department of Finance is seeking a qualified contractor to provide retail and wholesale lockbox services to process check payments and tax forms for the City’s business and excise taxes and related collection billings. Qualified Contractors will be required to retrieve mail from designated Post Office Boxes, open envelopes, process payments with and without coupons and tax forms, manage exception workflows, capture data, transmit data files to the Business Tax and Collections System (“BTCS”), produce and deliver daily reports, and provide access to transaction history. This Request for Proposal ("RFx") is being released through PASSPort, New York City's online procurement portal. Responses to this RFx should be submitted via PASSPort. To access the solicitation, vendors should visit the PASSPort Public Portal at https://www.nyc.gov/site/mocs/passport/about-passport.page and click on the "Procurement Navigator" blue box. This will take you to the Public Portal of all procurements in the PASSPort system. To quickly locate the RFx, insert the EPIN into the Keywords search field for additional details including the release date and pre-bid conference (optional). Please submit your proposals by both acknowledging the receipt of the RFx in the Acknowledgement tab and completing your response in the Manage Responses tab. Vendor resources and materials can be found at the link below under the Finding and Responding to RFx heading. https://www.nyc.gov/site/mocs/passport/getting-started-with-passport.page If you require any assistance with PASSPort, please contact the MOCS Service Desk at https://mocssupport.atlassian.net/servicedesk/customer/portal/8


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