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Title: Response Alert LLC for Personal Emergency Response Systems Services
Procurement
Dept. of Social Svcs/Human Resources Administration (HRA)
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phone: (000) 000-0000
email: ACCOContractPlanning@dss.nyc.gov
Archived
Services (other than human services)
Negotiated Acquisition
7/28/2025
Intent to Award

PIN#06925N0053 Due:

Procurement and award are in accordance with PPB Rule Section 3-04(b)(2)(iii) for the reasons set forth herein.
Description

The Mayor’s Office to End Domestic and Gender-Based Violence (ENDGBV) intends to enter into a NAE contract with Response Alert LLC for PERS services. Provision of PERS is a key component of ENDGBV’s Home+ Program, which launched in 2021 and focuses on enhancing housing stability and security for survivors of domestic violence who want to stay in their homes. The Home+ Program aligns with Mayor Adams’ Blueprint for Housing our Neighbors released in June 2022, which addresses homelessness and housing instability in several ways, including promoting programs to ensure survivors remain safely housed. It is the first program in NYC, and the United States, that provides survivors with a combination of client-activated alarm systems (i.e., PERS), locksmith services, and supportive case management, all without requiring formal reporting or systems involvement, which can create unintentional barriers for marginalized survivors attempting to access these critical resources.

The goals of Home+ also align with recent City Council Legislation, including Int. 534-A, which codifies several of the core elements of Home+, and Int 153-A, which mandates ENDGBV establish a housing stability program that provides financial assistance to survivors. Taken together, these administrative and legislative developments underscore a growing City interest in the program’s goals, services, and potential expansion, including ongoing provision of PERS services. We are requesting this contract extension to realign the PERS contract to avoid gaps in service while we resolicit the program competitively through an RFx process, and we are requesting a funding increase to support both the extended contract period and a period of increased service utilization. Contract Term: 2/1/2025 - 6/30/2026 (17 months). Total Contract Amount: $525,000.


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