Notice Details

HPD intends to contract with the Center for NYC Neighborhoods (“the Center”), through a Negotiated Acquisition, to continue Mortgage Foreclosure Intervention Services and Maintenance, Expansion, and Outreach Services for FloodHelpNY, as well as expand the successful Homeowner Help Desk model citywide. Together, these programs will provide a comprehensive set of homeowner assistance resources and services to New Yorkers in need.  

The Mortgage Foreclosure Intervention Services program centers on a coordinated citywide network of CBOs and other community groups to educate owners in housing-related financial matters, including predatory lending and refinancing options; provide one-on-one counseling on options to prevent foreclosure, including remedial strategies and legal options; and support tenants whose landlords are facing foreclosure. The program also offers non-housing related financial education and counseling. 

In response to the impacts of a changing climate, including an increase in severe flooding, the Center launched FloodHelpNY.org, a custom platform comprised of five applications that integrate the City’s open data platforms and Salesforce customer relationship management to provide essential information and services to vulnerable populations concerned with flood risk, property damage, flood insurance and resiliency across the city.