PIN#06924Y0247 Due:
Pursuant to Section 3-05 of the PPB Rules, DSS/ITS (Information Technology Services), intends to enter into negotiation for a 5-year Sole Source contract with Xerox Corporation. Under this contract, Xerox will provide the ongoing maintenance and support services for the Nearstar Dataserver as follows:
- Provide the on-going Maintenance of HRA's existing NearStar DataServer (version 6.5.2) located at 15 Metrotech Center, Brooklyn, New York 11201.
- 24 hours a day, 7 days a week software support for the NearStar software and modules Support includes upgrades to DataServer software, bug fixes, phone, email and VPN support to help troubleshoot issues.
- Coordinate Xerox, Unisys, HRA, NYS/OTDA and third-party resources to ensure optimum operation of the print pool at all times.
NearStar is a privately held Texas based corporation and sole owner of the software called DataServer and DataDoc that was purchased through Xerox for use by the Human Resource Administration of New York City (HRA). DataServer and DataDoc software are proprietary to the company. Furthermore, the support for the software, programming, consulting and integration work for the system functionality HRA requires can only be supplied by NearStar’s support and professional services staff, currently processed through the Xerox contract. NearStar does not have any Intergovernmental price lists for this software service solution. DSS has determined that Xerox is the sole provider for the required services.
Any firm or organization which believes they can also provide this service is invited to respond to the RFI “Maintenance and Support for the Xerox NearStar DataServer -5 Years” on PASSPort. Please indicate your interest by responding to the RFI EPIN: 06924Y0247, in PASSPort, no later than June 20th, 2024, 3:00 PM.
If you have any questions, please submit these through the Discussion Forum of the subject EPIN in PASSPort system.