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Title: a Document Locker Study for DV Families
Procurement
Dept. of Social Svcs/Human Resources Administration (HRA)
Public Policy Lab Inc
20 Jay Street Suite 203, Brooklyn, NY, 11201-8354
Services (other than human services)
Negotiated Acquisition
1/30/2024
Award
$40,000.00

PIN#06923N0075001

Contract Term is 11/01/2022- 06/30/2023 with no renewal option. Contract Amount is $40,000.00.
DV survivors are often asked to re-tell the story of their abuse as they move from provider to provider. This requirement to describe the violence they’ve experienced multiple times can exacerbate their trauma. In addition, DV survivors must often produce documentation that validates their personal story — but generating and storing these records exposes them to danger. As people move in and out of contact with their abusers, they face the risk that abusers may find hard-copy or digital records and confiscate them, destroy them, and/or retaliate violently.
The goal of this project is to explore two primary lines of inquiry: 1. How can a victim of DV best tell and document his personal story in a way that is designed to help them process their experiences and receive helpful support? 2. How can victims of DV own and store their personal story and related materials safely, while also allowing them to share the documents with trusted supporters?
This project will explore these questions through a review of existing literature, conversations with members of the DV shelter community, and design concepting to identify potential future products and processes. As part of this exploration, we’ll also consider how ongoing City efforts to support residents in storing and sharing their personal data might respond to the specific needs of DV shelter clients.
Public Policy Lab (PPL) Inc. is uniquely qualified to do this study. PPL is a nonprofit innovation lab for government and has a steep history of collaborating with government agencies and providers to research, design and test new public policy and services and develop human-centered strategies for social innovation.
Support for this project is provided by the National Endowment for the Arts, in the form of a $40K grant that requires matching funding.
Description

Pursuant to Section 3-04(b)(2)(ii) of the PPB Rules, the Office of Domestic Violence/Emergency Intervention Services (ODVEIS) of the Department of Social Services (DSS) is requesting a Negotiated Acquisition (NA) Domestic Violence Locker Study contract with Public Policy Lab Inc. to create a document locker for Domestic Violence (DV) families with the purpose of addressing trauma by minimizing clients’ need to retell their DV history. 


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