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Title: Telephone & Video Remote Court Appearance Platform
Procurement
Administrative Trials and Hearings (OATH)
HEARINGS DIVISION
CourtCall LLC
2050 W. 190th Street Suite 105A, Torrance, CA, 90504
Services (other than human services)
Renewal
10/17/2023
Award
$523,800.00

PIN#82021N0001001R001

Description

The Office of Administrative Trials and Hearings (OATH) is the City’s central, independent administrative law court. Hearings are conducted on summonses that are issued by twenty-five (25) different enforcement agencies for alleged violations of law or City rules. OATH conducts approximately 300,000 fair and impartial hearings each year. Respondents, their attorneys, the petitioning agencies and inspectors attend the hearings. As a result of the COVID-19 pandemic, OATH’s offices have been closed to in-person hearings, and OATH has contracted CourtCall, LLC to provide emergency remote appearance platform for hearings by telephone conferencing for the notices of violations and summonses received by respondents. CourtCall, LLC’s remote court appearance emergency contract will end on June 30, 2021. The remote court platform is a unique technology which allows hearing officers to operate and maintain control of the teleconferencing hearings. The system records the proceedings which the administrative courts can download and save. It includes a robust set of tools and web conferencing features, high system reliability and technical redundancy to ensure uninterrupted service at reasonable cost. The remote court appearance platform will remain a long term part of the city’s administrative law court.


Disclaimer: Pursuant to Section 103 (2) of the New York State General Municipal Law, New York City Charter Section 1066 and the City of New York Procurement Policy Board Rules, The City Record is the official paper of the City of New York. It is published each weekday except legal holidays. The print edition of The City Record is the official publication for the following notices: public hearings, meetings, court notices, property dispositions, procurements (solicitations and awards), agency public hearings, agency rules, and special materials which include changes in personnel. This electronic version of The City Record is offered solely for the convenience of readers.