Notice Details

NYC Health + Hospitals began operationalizing its Humanitarian Emergency Response and Relief Centers (HERRCs) in October 2022 as a response to the mass influx of asylum seekers arriving in New York City. In order to meet the significant and continued casework and reconnections resource needs of this population, NYC Health + Hospitals is seeking to contract with casework service vendors. Because the HERRC program evolves quickly, with new sites coming online rapidly and with program practices constantly evolving, selected vendors must be able to quickly operationalize services at new sites throughout the five boroughs and across the state, without sacrificing quality at existing sites within the purview of their contract. This service includes providing culturally-competent casework services in the pursuit of reconnecting asylum seekers with friends and loved ones throughout the country, or otherwise supporting them to resettle without needing to rely on City-provided housing, and establishing exit strategies in an end-to-end capacity.