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The Department of Social Services (DSS) and the Office of Planning and Performance Management (OPPM) are seeking two qualified consultants to provide Business Consulting Services to the Human Resources Administration (HRA) and the Department of Homeless Services (DHS) on an as-needed, Task Order basis. Work to be performed includes functional and organizational analyses, implementation, and project management support for improvements in DSS-HRA-DHS selected departments. The consultant must have the capacity to provide specialized technical expertise in all of the following domains: 1. Current State Mapping and Documentation 2. Current State Analysis 3. Organizational and Business Process Improvement Opportunities 4. Future State Design 5. Future State Implementation Planning 6. Future State Implementation Support The Agency intends to select two (2) consultants through this Request for Proposals. It is anticipated that the term of the Contracts will be for three (3) years from the Agency’s notice to proceed. The anticipated start date of the Contract is January 1, 2022. It is anticipated that the maximum available funding for the initial contract term for both contracts is up to $19,836,851 combined. It is anticipated that the payment structure of the Contract awarded from this RFP will be specified in the Task Orders for specific projects and will be based on a fee-per-project (deliverables basis).