13560 Morris Road Suite 4100, Alpharetta, GA, 30004
PIN#82623S0003001
The Bureau of Business Information Technology (BIT) is requesting to procure Renewal of the Infor License Maintenance and Support Agreement and Professional Services that necessary to ensure 24 x 7 uninterrupted Technical Support and to guarantee unlimited New Software Releases needed for configuration of ongoing critical enhancement and mandated initiatives for NY Environmental Protection. Critical projects and enhancement initiatives include but are not limited to the following: • FDNY Hydrant Inspection Mobile which is essential to citywide hydrant inspection, repairs and maintenance operations. • BEC Field Inspection Mobile for administering compliance of citywide Air Pollution and Noise Regulations and Mandates citywide. • Code Enforcement Programs and OATH requirements, regulations, mandates and adjudication processes that the agency is required manage. • NYC 311 and NY Environmental Protection infrastructure related programs and Customer Service. • IPS Upgrade from Version 8.6.0.1707 to 8.8.0.2107 • One pending initiative that is the critical path to further enhancement initiative of the above projects is the IPS Upgrade from Version 8.6.0.1707 to 8.8.0.2107