Notice Details

Paperless Office System (POS) Paperless Office System (POS) is the application adopted by FIA in the application and under care process. The technology allows for the elimination of the current paper process and the implementation of an electronic case management folder along with the tools needed to image vital client documents. All images are stored in a FileNet repository both locally and at a core site insuring data security. With this repository of information available, the fair hearing process be-comes more favorable for DSS. In addition, it maintains a more accurate client information base to determine the presence of Welfare fraud and any other improprieties connected with the case.