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Notice Details

Title: Help Desk Support and Tech Support consulting services
Procurement
Law Department (NYCLD)
Nagarro Inc.
1737 N First Street Suite 590, San Jose, CA, 95112
Services (other than human services)
Negotiated Acquisition
3/22/2022
Award
$187,062.00

PIN#02522N0006001

As this procurement is for the retention of a firm to provide Help Desk support and Tech Support and related consulting services for which there is an urgent and compelling need that cannot be timely met through competitive sealed bidding or competitive sealed proposals, and it has been determined in writing that it is not practical or not advantageous to award this contract by competitive sealed proposals, the Law Department will be using the Negotiated Acquisition method of source selection to award this contract, pursuant to PPB Rules ยงยง 3-04(b)(2)(i)(D).
Description

Support of changes in IT impacting Law Department end users, in respect to security-related upgrades the Law Department has made to its systems, and help to users, so that the system will be used in a manner that is safe and secure. The vendor will assist with Law Department Help Desk support and Tech Support by providing augmented support. It is estimated that such assistance will be required for about three months. PIN 02522X000242

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