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Title: Support of 1500 Encapture Delivery Service Licenses
Procurement
Dept. of Social Svcs/Human Resources Administration (HRA)
Dell Marketing L.P.
One Dell Way, MS RR#1-33 , Round Rock, TX, 78682
Services (other than human services)
Intergovernmental Purchase
12/23/2021
Award
$90,806.40

PIN#06922O0001001

Description

From a structural perspective, the new licensing structure will benefit the end-users by providing support, upgrades, and maintenance in an ”all in one” model. Version 4.6 is going to help automate the indexing of documents into the repository system, while supporting end to end support. This new Encapture version will fix the issues faced at provided contractor locations (Salvation Army, Help USA for example) where there isn’t control over the workstations and MFP configurations with version 4.6 will push documents from all these locations into the repository while performing an index tag. Bulk scanning is going to be a big value add to the team, streamlining this process at the intake locations to handle all clients within a near time process. Another big opportunity for automation is the identification, validation, and scanning of documents into the CARE system. Encapture will provide/migrate current solution into the latest version of Encapture when implementation begins. Encapture will conduct system integration testing, then turn the platform over to conduct user acceptance testing, and finally put the platform into production. Encapture will also provide a project plan covering milestones and task with dates and any NYC dependencies needed to complete the project. Encapture will come up with mutually beneficial implementation date based on availability of NYC.


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