6909 Metro Park Drive , Alexandria, VA, 22310
PIN#81622G0001001
The Contractor shall provide software licenses maintenance and upgrade, in additional to consulting services as needed during the contract period. - Post-deployment user support and maintenance for the IQ system and Oracle database. - Continued consultation on integration with the NYC 311 system. - Ongoing refinement of existing workflow templates, to include possible definition of new processes as needed. - Creation of additional customized reports.
