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Title: Telephone and Video Court Appearance Conferencing Services
Administrative Trials and Hearings (OATH)
Jeanette Cheung
phone: (212) 933-3062
Services (other than human services)
Negotiated Acquisition

PIN#82021N0001 - Due: 10/6/2021 2:00 PM

Pre bid conference location -Via Video Conference New York NY 10007
Mandatory: no
Date/Time - 2021-09-28 10:00:00
Please review special case determination attached.
Please visit to view the documents of this solicitation.

The Office of Administrative Trials and Hearings (OATH) is the City’s central, independent administrative law court. Hearings are conducted on summonses that are issued by twenty-five (25) different enforcement agencies for alleged violations of law or City rules. OATH conducts approximately 300,000 fair and impartial hearings each year. Respondents, their attorneys, the petitioning agencies and inspectors attend the hearings. As a result of the COVID-19 pandemic, OATH’s offices have been closed to in-person hearings, and OATH has contracted CourtCall, LLC to provide emergency remote appearance platform for hearings by telephone conferencing for the notices of violations and summonses received by respondents. CourtCall, LLC’s remote court appearance emergency contract will end on December 31, 2021. The remote court platform is a unique technology which allows hearing officers to operate and maintain control of the teleconferencing hearings. The system records the proceedings which the administrative courts can download and save. It includes a robust set of tools and web conferencing features, high system reliability and technical redundancy to ensure uninterrupted service at reasonable cost. The remote court appearance platform will remain a long term part of the city’s administrative law court. Responses to this RFx should be submitted via PASSPort and are due on 9/30/21. If you need technical assistance with PASSPort, please contact

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