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Title: Bid Extension: INFORMATION TECHNOLOGY PROFESSIONAL SERVICES FOR MARKVIEW SOFTWARE MAINTENANCE AND SUPPORT
Procurement
Housing Authority (NYCHA)
Procurement
90 Church Street, 6th Floor, New York, NY, 10007
Karen Gill
phone: (212) 306-4505
email: Karen.Gill@nycha.nyc.gov
Archived
Services (other than human services)
Request for Proposals
6/2/2021
Solicitation

PIN#319833 Due:

In order to be considered Proposers MUST electronically upload single .pdf containing all components of the Proposal, which may not exceed 4GB, into iSupplier. Instructions for registering for iSupplier can be found at http://www1.nyc.gov/site/nycha/business/isupplier-vendor-registration.page. After Proposer registers for iSupplier, it typically takes 24 to 72 hours for Proposer’s iSupplier profile to be approved. It is Proposer’s sole responsibility
to leave ample time to complete iSupplier registration and submit its Proposal through iSupplier before the Proposal Submission Deadline. NYCHA is not responsible for delays caused by technical difficulty or caused by any other occurrence.

NYCHA will not accept Proposals via e-mail or facsimile. The submission of attachments containing embedded documents or proprietary file extensions is prohibited.

All Responses shall become the property of NYCHA. Further, NYCHA shall have the right to request any documents or instruments including, but not limited to, corporate resolutions, incumbency certificates, or other forms of verification for purpose of confirming that signatory theron is duly authorized to execute and deliver such Response on behalf of the Respondent.
Description

As part of its operations, NYCHA uses Markview software (“Markview”) under a license from the software manufacturer, Kofax, Inc. (“Kofax”). Markview provides for the automation of NYCHA’s accounts payable systems and integration with NYCHA’s Oracle EBusiness Suite. NYCHA’s Markview software currently includes the installed components that integrate with Oracle eBusiness, Kofax Capture & Output, Kofax’s Import Connector (“KIC”) – ED email integration, and all the customizations that were done by the Markview implementation team on behalf of NYCHA. A description of NYCHA’s Markview software, along with a list of the products and customizations comprising such software, is set forth in Section I(3) of this RFP.

NYCHA, by issuing this RFP, seeks proposals (“Proposals”) from qualified information technology firms (the “Proposers”) to provide NYCHA with information technology professional services for the maintenance and support of NYCHA’s Markview software including, but not limited to, (a) product support by fixing product defects (“Bugs”), (b) resolving new issues that arise with use of Markview applications and developing patches to fix them, and (c) providing data fixes to address any data corruption issues arising out of known or new issues, as detailed more fully within Section II of this RFP (collectively, the “Services”).

The release date of this RFP is June 2, 2021 (the “Release Date”).Proposals must be received by NYCHA no later than 2 p.m. on June 23, 2021 (the “Proposal Submission Deadline”). Proposers should refer to Section IV(2) of this RFP for details on Proposal packaging and submission requirements. The anticipated award date of the Agreement to the Selected Proposer is on or about September 2021. All times stated above are Eastern Standard Time (EST).

Interested firms are invited to obtain a copy of the RFP on NYCHA`s website. To conduct a search for the RFP number; vendors are instructed to open the link: http://www1.nyc.gov/site/nycha/business/isupplier-vendor-registration.page. Proposers should refer to Section IV(2) of this RFP for details on Proposal packaging and submission requirements.


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