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Title: Calabrio Analytics & Workforce Management
Procurement
NYC Health + Hospitals (NYC H+H)
160 Water Street, 3rd Floor, New York, NY 10038
Paul Angeli
phone: (212) 908-8594
email: angelipa@metroplus.org
Archived
Services (other than human services)
Competitive Sealed Bids
7/29/2020
Solicitation

PIN#M-RFB1001

Description
MetroPlus is looking to enhance its call center technology footprint by expanding upon the Calabrio One product line with Calabrio's Workforce Management and Analytics. The project includes purchasing licensing, maintenance, and Calabrio professional services costs to install each product in the MetroPlus environment.

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