You are using an UNSUPPORTED version of browser, please try to update your browser.

Title: NYC SENTIMENT METER
Procurement
Police Department (NYPD)
Contract Administration
Contract Administration Unit, 90 Church Street, Suite 1206, New York, N.Y. 10007
Jordan Glickstein
phone: 6466105222
fax: 6466105224
email: jordan.glickstein@nypd.org
Archived
Services (other than human services)
Negotiated Acquisition
7/1/2019 - 7/8/2019
Solicitation

PIN#05619N0004 Due:

The NYPD is processing this procurement through the Negotiated Acquisition source selection method, pursuant to § 3-04(b)(2) of the New York City Procurement Policy Board Rules (“PPB Rules”) after determining that (1) there is a time-sensitive situation where a vendor must be retained quickly because a compelling need for services exists that cannot be timely met through competitive sealed bidding or competitive sealed proposals, and (2) there is a limited number of vendors available and able to provide the required services. See Sections 3-04(b)(2)(i)(D) and 3-04(b)(2)(ii) of the PPB Rules.

Vendors who wish to express an interest in this procurement should contact Deputy ACCO Jordan Glickstein at jordan.glickstein@nypd.org or submit a written request to: Deputy ACCO Jordan Glickstein, NYPD Contract Administration Unit, 90 Church Street, Suite 1206, New York, New York 10007. The Deadline for receipt of any such expressions of interest is July 19, 2019 at 3:00 PM.

This procurement is subject to participation goals for MBEs and/or WBEs as required by Section 6-129 of the New York City Administrative Code.
Description
The New York City Police Department (“NYPD” or “Department”) is seeking to enter into a contract for a Sentiment Meter to measure indicators of public satisfaction with the NYPD. The NYPD seeks to use technology to enable the Department to use these indicators of public satisfaction to assess whether specific policy changes and interventions impact public confidence in police and the feeling of safety among residents of New York City. This technology will enable continuous and accurate local measurement of various indices of public sentiment in every neighborhood of New York City. The NYPD anticipates that introducing these measurements will be position the Department to hone the allocation of resources, setting of priorities, and deployment of programs to best meet the needs and expectations of New York City residents.
Specifically, the NYPD is looking for a set of scores that quantify multiple dimensions of community sentiment about policing (trust and perception of safety) at a fine granularity/level of detail for geography and time. These indices are designed to serve as performance management metrics, and they enable benchmarking both internally (neighborhood-by-neighborhood) and externally (city A vs. city B). Moreover, the NYPD is looking for a web-based data analysis platform that can be used to visualize the Sentiment Meter Indices alongside demographic and concern data, and allow for the generation of reports, alerts providing actionable insight around sentiment trends.
At this point, the NYPD knows of only one vendor that offers a Sentiment Meter to measure indicators of public satisfaction with the NYPD that meets all of the above requirements. This vendor is Elucd, Inc., located at 81 Prospect Street, Brooklyn, New York 11201. Thus, the NYPD intends to negotiate with Elucd, Inc. and any other qualified vendors that express interest in this procurement for the provision of a Sentiment Meter to measure indicators of public satisfaction with the NYPD. The NYPD anticipates that the contract awarded through this procurement will commence on August 1, 2019 and expire on July 31, 2022.

Disclaimer: Pursuant to Section 103 (2) of the New York State General Municipal Law, New York City Charter Section 1066 and the City of New York Procurement Policy Board Rules, The City Record is the official paper of the City of New York. It is published each weekday except legal holidays. The print edition of The City Record is the official publication for the following notices: public hearings, meetings, court notices, property dispositions, procurements (solicitations and awards), agency public hearings, agency rules, and special materials which include changes in personnel. This electronic version of The City Record is offered solely for the convenience of readers.