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Title: MICROSOFT PREMIER SUPPORT SERVICES
Procurement
Management and Budget (OMB)
MICROSOFT CORPORATION
1 MICROSOFT WAY, , REDMOND, WA, 98052
Services (other than human services)
Intergovernmental Purchase
7/18/2017
Award
$596,332.80

PIN#00217O0011001

All New York City government agencies, including OMB, run on a Microsoft Windows Operating System and utilize a Microsoft platform for software, programs, and applications. Even though there may be other operating systems such as Linus and Macintosh, to minimize potential compatibility errors, all agencies establish individual agreements with the Contractor to provide Microsoft Premier Support Services. In the best interest of the City, OMB chose to enter into a new 3-year Agreement with two 1-year renewal options, with the Contractor to ensure continuous Microsoft Premier Support Services.
Description
Contractor to provide continuous service for OMB’s Microsoft network, the Non-City Capital Grants Portal, and other Microsoft-based applications. Contractor shall provide:

1. Support Assistance;
2. Problem Resolution Support; and
3. Application Development Consultation

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