Notice Details

The Department of Correction is contracting with Forerunner Technologies, Inc. to provide maintenance, repair, software upgrades and phone system administration services to its Teltronics PBX and Cisco IP Telephone Systems at various facilities on Rikers Island and throughout the five boroughs of the City of New York. The Department is in the process of transitioning its remaining Teltronics PBX systems to its Cisco IP telephony platform. The vendor will be responsible for maintaining and supporting both of these systems and adjusting the monthly maintenance and support cost as the older Teltronics PBX`s are retired and users are migrated to the new Cisco IP telephony platform. Any firm which believes it can provide the required services in the future is invited to express interest via email. The services cannot be timely procured through competitive sealed bidding or competitive sealed proposals. The department is utilizing Negotiated Acquisition to provided continued service.