Procurement
Housing Authority (NYCHA)
90 Church Street, New York, NY 10007
Meddy Ghabaee
phone: (212) 306-4531
email: meddy.ghabaee@nycha.nyc.gov
phone: (212) 306-4531
email: meddy.ghabaee@nycha.nyc.gov
Accessibility questions: Dario Torres, 212-306-4621 Dario.Torres@nycha.nyc.gov, by Friday, May 19, 2017 2:00 PM
Archived
Goods and Services
Request for Proposals
5/9/2017
Solicitation
PIN#65132. Due:
NYCHA additionally recommends that Proposers submit, via or e-mail, written questions in advance of the Proposers’ Conference to NYCHA’s Coordinator Meddy Ghabaee at meddy.ghabaee@nycha.nyc.gov and copy to Jacques Barbot at jacques.barbot@nycha.nyc.gov by no later than 2:00 p.m. on May 16, 2017. Questions submitted in writing must include the firm name and the name, title, address, telephone number, fax number and e-mail address of the individual to whom responses to the Proposer’s questions should be given. Proposers will be permitted to ask additional questions at the Proposers’ Conference. All questions and answers will be provided to all firms that received a copy of this RFP.
Proposals must be received by NYCHA no later than 2:00 p.m. on June 9, 2017. Proposers should refer to Section IV(2) of this RFP for details on Proposal packaging and submission requirements.
Interested firms are invited to obtain a copy on NYCHA`s website. To conduct a search for the RFP number; vendors are instructed to open the link: http://www1.nyc.gov/site/nycha/business/isupplier-vendor-registration.page. Once on that page, please make a selection from the first three links highlighted in red: New suppliers for those who have never registered with iSupplier, Current NYCHA suppliers and vendors for those who have supplied goods or services to NYCHA in the past but never requested a login ID for iSupplier, and Login for registered suppliers if you already have an iSupplier ID and password. Once you are logged into iSupplier, select “Sourcing Supplier,” then “Sourcing” followed by “Sourcing Homepage” and then reference the applicable RFP PIN/solicitation number.
Suppliers electing to obtain a non-electronic paper document will be subject to a $25 non-refundable fee; payable to NYCHA by USPS-Money Order/Certified Check only for each set of RFP documents requested. Remit payment to NYCHA Finance Department at 90 Church Street, 6th Floor; obtain receipt and present it to the Supply Management Procurement Group; RFP package will be generated at time of request.
Each Proposer is required to submit one (1) signed original and eight (8) copies of its Proposal package. In addition to the paper copies of the Proposal, Proposers shall submit one (1) complete and exact copy of the Proposal on CD-ROM or Flash drive in Microsoft Office (2010 version or later) or Adobe pdf format. The original signed hard-copy must be clearly labeled as such. If there are any differences between the original and any of the copies (or the electronic copy of the Proposal), the material in the hard copy original will prevail.
Proposals must be received by NYCHA no later than 2:00 p.m. on June 9, 2017. Proposers should refer to Section IV(2) of this RFP for details on Proposal packaging and submission requirements.
Interested firms are invited to obtain a copy on NYCHA`s website. To conduct a search for the RFP number; vendors are instructed to open the link: http://www1.nyc.gov/site/nycha/business/isupplier-vendor-registration.page. Once on that page, please make a selection from the first three links highlighted in red: New suppliers for those who have never registered with iSupplier, Current NYCHA suppliers and vendors for those who have supplied goods or services to NYCHA in the past but never requested a login ID for iSupplier, and Login for registered suppliers if you already have an iSupplier ID and password. Once you are logged into iSupplier, select “Sourcing Supplier,” then “Sourcing” followed by “Sourcing Homepage” and then reference the applicable RFP PIN/solicitation number.
Suppliers electing to obtain a non-electronic paper document will be subject to a $25 non-refundable fee; payable to NYCHA by USPS-Money Order/Certified Check only for each set of RFP documents requested. Remit payment to NYCHA Finance Department at 90 Church Street, 6th Floor; obtain receipt and present it to the Supply Management Procurement Group; RFP package will be generated at time of request.
Each Proposer is required to submit one (1) signed original and eight (8) copies of its Proposal package. In addition to the paper copies of the Proposal, Proposers shall submit one (1) complete and exact copy of the Proposal on CD-ROM or Flash drive in Microsoft Office (2010 version or later) or Adobe pdf format. The original signed hard-copy must be clearly labeled as such. If there are any differences between the original and any of the copies (or the electronic copy of the Proposal), the material in the hard copy original will prevail.
Description
The New York City Housing Authority (NYCHA) by issuing this RFP, seeks proposals from qualified firms to (i) produce monthly paper bills and E-Bills for residential and commercial tenants, including (a) printing and mailing paper bills, (b) sending e-Bill notifications, (c) managing rent bills returned via USPS by reviewing and re-mailing them, if necessary, and providing NYCHA with associated reports, and (d) managing returned E-Bills by reviewing and resending them, if necessary, and providing NYCHA with associated reports, (the “Billing Services”), (ii) perform lockbox payment processing (the “Lockbox Payment Processing Services”), including (a) leasing and maintaining one United States Postal Services (“USPS”) mailbox (the “Lockbox”) for rental payments received for NYCHA’s owned and operated rental units, (b) receiving rental payments mailed to the Lockbox, (c) handling remittance processing of rental payments made by mail, (d) transmitting payment information to NYCHA for rental payments made by mail, and (e) processing all returned payments for rental payments made by mail from all payment options and transmitting the information to NYCHA, and (iii) perform electronic payment (“e-Payment”) and IVR payment processing.
A non-mandatory Proposers’conference will be held on Monday, May 22, 2017 at 10:00 a.m., in Ceremonial Room located on the 5th floor at 90 Church Street, New York, New York 10007. Although attendance is not mandatory at the Proposers’ Conference, it is strongly recommended that all interested Proposers attend. Those attending must notify Theresa Hunter at Theresa.hunter@nycha.nyc.gov and cc: Meddy Ghabaee at meddy.ghabaee@nycha.nyc.gov by 12:00 P.M., May 19, 2017.
A non-mandatory Proposers’conference will be held on Monday, May 22, 2017 at 10:00 a.m., in Ceremonial Room located on the 5th floor at 90 Church Street, New York, New York 10007. Although attendance is not mandatory at the Proposers’ Conference, it is strongly recommended that all interested Proposers attend. Those attending must notify Theresa Hunter at Theresa.hunter@nycha.nyc.gov and cc: Meddy Ghabaee at meddy.ghabaee@nycha.nyc.gov by 12:00 P.M., May 19, 2017.