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DEPARTMENT OF INFORMATION TECHNOLOGY AND TELECOMMUNICATIONS
NOTICE IS HEREBY GIVEN that a Contract Public Hearing will be held on Thursday, November 10, 2016, at 1 Centre Street, Mezzanine, Borough of Manhattan, commencing at 10:00 AM on the following:
IN THE MATTER of a proposed contract between the Department of Information Technology and Telecommunications and King Teleservices, LLC, located at 48 Wall Street, New York, NY 100, to provide Contact Center Services – Class 3 – 100% full service for the City. The term of the contract shall be for five years from the date of the Notice to Proceed, with two five-year renewal options. The contract amount is $58,424,698.10. E-PIN #: 85815P0003001
The proposed contractor has been selected by Competitive Sealed Proposal procurement method, pursuant to Section 3-03 of the Procurement Policy Board Rules.
A draft copy of the proposed Contract is available for public inspection at the Department of Information Technology and Telecommunications, 255 Greenwich Street, 9th Floor, New York, NY 10007, from October 28, 2016 to November 10, 2016, Monday to Friday, from 10:00 AM to 4:00 PM, excluding Holidays.
IN THE MATTER of a proposed contract between the Department of Information Technology and Telecommunications and PowerSchool Group, LLC, of 150 Parkshore Drive, Folsom, CA 95630, to provide proprietary TIENET software enhancement, support, maintenance and related training. The term of the contract shall be from November 1, 2016 to October 31, 2021, with the option to renew the contract for one five-year period from November 1, 2021 to October 31, 2026. The contract amount is $6,364,541.00. PIN #: 85817S0001.
The proposed contractor was selected by means of the Sole Source procurement method, pursuant to Section 3-05 of the Procurement Policy Board Rules.
A draft copy of the proposed contract is available for public inspection at the Department of Information Technology and Telecommunications, 255 Greenwich St, 9th Floor, New York, NY 10007, from October 28, 2016 to November 10, 2016, Monday to Friday, from 10:00 AM to 4:00 PM, excluding Holidays.