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Title: CORRECTION: CLIENT TRACKING DATABASE
Procurement
Aging (DFTA)
2 Lafayette Street, Room 400, New York, NY 10007
Betty Lee
phone: (212) 442-1112
fax: (212) 442-0994
email: blee@aging.nyc.gov
Archived
Human Services/Client Services
Negotiated Acquisition
5/25/2011 - 6/1/2011
Intent to Award

PIN#12511N0002 Due:

Description
CORRECTION: DFTA intends to negotiate with a limited pool of vendors, the PeerPlace Networks LLC and Harmony Information Systems Inc., both of whom have demonstrated extensive experience working with local Area Agencies on Aging (AAA’s) in web-based systems and mandated government reports for a contract to provide a web-based system that will better track client and service utilization for the Agency’s senior center programs. However, DFTA will also consider any vendor that can demonstrate the following requirements:

• A Software as a Service (SaaS) provider that has an existing web-based client-tracking/management software system already serving government social service programs;
• Ability to demonstrate extensive experience providing government entities and its contractors a SaaS solution capable of meeting complex Federal and/or NY State mandated reporting requirements.
• Ability to demonstrate that system securities meet the requirements of the City of New York.
• Demonstrate experience linking and interfacing with other database systems as defined by the City of New York.
• Demonstrate that in an event where the vendor’s business would end, the code through which the data is maintained would become the property of the client.
• The City of New York maintains full ownership of all its data.
• Demonstrate experience migrating data into the vendor’s SaaS platform and demonstrate the ability to migrate the data currently in DFTA’s Provider Data System (PDS) into the vendor’s platform.
• Demonstrate that a satisfactory disaster/recovery plan is in place.

Interested entities meeting the above requirements may request to receive a copy of the solicition by responding to the Qualification Application for Client Tracking Data System posted on CROL at www.nyc.gov/cityrecord.

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