phone: (212) 863-6657
email: jb1@hpd.nyc.gov
PIN#806101000541 Due:
o Detailed review of current procedures/workflow
o Analysis of the current data
o Review all Setups
o Assist in creating/setup of notices
o Develop a Customer User Guide
o Integration with Elite workflow
o Security Deposits, Receipting Deposits
o Billing statements, receipting, pre-payments, NSF checks, late fee processing, refunds, adjustments, recurring charges, one-time charges, repayment agreements
o Training - reviewing individual staff work
o Go-Live training and assistance
Any firm who believes it could also provide this requirement is invited to do so in a letter or e-mail to the HPD contact person.
